Matters to be agreed on concerning inquiries
In regard to comments and inquiries, your consent is required concerning the following:
- • the handling of personal information at hibino visual Div. and the purpose of use
- • when making an inquiry
The handling of personal information at hibino visual Div. and the purpose of use
About the handling of personal information entered by the customer
(The purpose of use)
Personal information entered by a customer shall be used for responding to inquiries and responding to consultations.
(About the voluntary nature of personal information)
The provision of personal information is voluntary, but in the case that any of the required information is missing, the Company may be unable to respond to the details of the inquiry.
(Provision to third parties)
Apart from cases such as where the Company has received the customer's consent and cases based on laws and regulations, a customer's personal information will not be provided to a third party.
(The disclosure, correction, discontinuation of use, deletion, etc., of personal information)
A quick response will be undertaken in the case of a request for the disclosure, correction, discontinuation of use, or deletion concerning personal information entered by a customer.
Please refer to "About procedures concerning requests for the disclosure, correction, discontinuation of use and notification of the purpose of use, etc., for personal information subject to disclosure" for the specific procedures concerning requests.
The handling of personal information entered by a customer shall not be outsourced to an external party.
Cookies may be used on the Company's website to make the website more convenient to use and to enhance the provision of information and services. Cookies are not used for information that would identify an individual in the inquiry form.
(Person in charge of personal information protection)
Hibino Corporation Director in charge of hibino GMC
(Contact for inquiries)
||Hibino Corporation hibino GMC General Affairs Section personal information matters
||Monday–Friday, 9:30–18:00 (excluding 12:00–13:00)
However, the above excludes December 29 to January 4, May 3–5, and public holidays.
When making an inquiry
When we receive an inquiry, we will respond by email, telephone, fax, etc.; however, please understand that we may not be able to respond depending on the details of the inquiry.
Please understand that it may take time to respond when there is a congestion of inquiries, as well as on Saturdays, Sundays, and public holidays, and depending on the details of the inquiry.
The details of the Company's response comprise information provided to the individual customer who made the inquiry. The details of the response (in full or in part) shall not be diverted to others without the Company's approval, and its use in the public domain, etc., is strictly forbidden.